Ocolta is self-serve. You can scan, buy, and download a report without talking to anyone, and when you do want a person you work directly with the team that builds it.
- Run the free Integrity Scan. No account, no upload.
- If a file needs a second pass, buy one review or a pack in the review workspace. Checkout is one-time.
- Accept the upload disclosure, submit the document, and read the report in the same browser session. A recovery copy stays available for 24 hours.
- Verify anything material at its source, using the next checks the report lists.
Communication. Email hello@ocolta.com for product, workflow, and team questions, or security@ocolta.com for responsible disclosure. Banks and credit unions can ask about desk capacity at the same address.
Response time. The reply target is two business days. It is a service target, not a contractual guarantee.
Turnaround. The free scan reports as soon as your browser has read the file. A paid review returns its report in the same session; it is not queued for a human.
Never email applicant documents, credentials, or unredacted financial information. Describe the question first.